Managed Services Provider
A hassle-free workforce talent solution for your organization
WHAT WE DO
MSP Program Design & Governance
We design the MSP operating model, including roles, decision rights, SLAs, KPIs, escalation paths, and governance forums, so agencies have a single, accountable function overseeing all contingent workforce activities.
Requisition Intake, Workforce Planning & Demand Management
We standardize requisition intake, clarify requirements with hiring managers, and align demand with budget and workforce plans—reducing rework, delays, and misaligned requests.
Vendor & Preferred Vendor List (PVL) Management
We establish and manage tiered vendor panels (PVL), performance scorecards, and rotation rules, ensuring high-performing vendors receive appropriate volume while maintaining competition, diversity, and small-business participation.
Sourcing, Rate Governance & Negotiation
We define rate cards, conduct market benchmarking, and negotiate with vendors to maintain competitive rates, enforce markup policies, and protect agencies from unmanaged cost escalation.
VMS/HRIS Implementation & Operations
We implement and operate Innosoft’s HRIS/VMS (or the client’s chosen platform) to automate requisitions, approvals, time/expense capture, invoicing, and reporting—integrating with HR, finance, and procurement systems where required.
Onboarding, Compliance & Offboarding
We coordinate standardized onboarding and offboarding processes, including background checks, security clearances, policy acknowledgements, training, asset tracking, and termination steps to reduce risk and ensure audit readiness.
Workforce Analytics & Continuous Improvement
We provide dashboards and analytics on time-to-fill, vendor performance, assignment quality, turnover, and spend, using these insights to recommend process improvements and inform strategic workforce decisions.
Benefits
Single point of accountability
A dedicated MSP function provides clear responsibility for vendor management, service levels, and issue resolution across all contingent workforce activity.
Improved cost control and rate discipline
Standardized rate cards, negotiated markups, and ongoing benchmarking help agencies manage spend and avoid ad-hoc or above-market rates.
Faster time-to-fill and reduced vacancy risk
Structured intake, coordinated sourcing, and an actively managed vendor panel shorten time-to-fill and keep critical roles staffed.
Higher quality and better fit of resources
Performance scorecards, feedback loops, and MSP-led screening improve candidate quality, retention, and long-term fit with the agency’s culture and mission.
Stronger compliance and reduced operational risk
Consistent onboarding, documentation, background checks, and offboarding procedures reduce legal, contractual, and security risks.
Enhanced visibility and workforce planning
Consolidated reporting across vendors and assignments gives leadership a clear view of contingent workforce size, cost, skills, and trends, improving planning and budgeting.
Innosoft’s Managed Services Provider (MSP) practice centralizes the management of staffing vendors and contingent workforce programs for public-sector organizations. We design and operate an MSP model that standardizes processes, enforces rate and compliance controls, and provides clear accountability for vendor performance. We help agencies get better talent, faster, at a predictable cost while maintaining strict oversight of risk and compliance by combining our public-sector domain expertise, structured governance, and proprietary HRIS/VMS capabilities.
For agencies seeking a structured, accountable approach to managing vendors and contingent staffing, Innosoft can design and operate a Managed Staffing Services Provider program tailored to your policies, procurement model, and workforce needs.